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  1. What are the advantages of purchasing a Hotelwave website?
  2. With HotelWave powered website, you can get the following benefits:
    Increased Sales with:
    • Booking Engine – where visitor would be able to book room(s) online
    • Reservation Inquiry – Lets the consumers place an online inquiry for checking the availability on suggested dates with additional information check in/out dates, number of guests or any

      special request.
    • Payment Integration – Seemlessly integrate leading payment gateways like HDFC, ICICI, Mercury and others(on request) onto the website for easy and secured transaction. Other

      payment mediums are bank transfer, pay by phone and Cash.
    • Rooms & Tariff – Easily manage the tariff of various kinds of rooms as per convenience, according to season/offer.
    • Amenities & Facilities – Displays the facilities and amenities of the property for decision making.
    • Multiple device compatibility for your techno-savvy consumers
    Advance Marketing with:
    • Promotions & Offers – Can promote offers and deals in advance on the homepage for better visibility which can be configured easily for real-time, future basis in advance.
    • Reviews: Customer/Guest feedback from around the world on leading public review portals like Trip Advisor, Facebook, Twitter, website testimonials are shown which indeed helps

      global online visitors to make plans and decide.
    • Social media marketing
    • Search Engine Optimization on Google, Yelp and others for more visibility of your brand
    Services:
    • Apart from all these features, there are other important features that helps you get in touch with your guests/consumers like Contact Us, Feedback, Directions, Careers.
    • Real time delivery notification/alerts for all online requests
    • 24*7 support services for your and your customer’s needs and queries
  3. What is the product delivery time?
  4. Once the agreement is signed, and required documents being received; the website is delivered in a week. If client takes more time for review and feedback process,

    the delivery time may extend by some days.

  5. Is customization allowed?
  6. Yes, customization is allowed depending upon client’s requirement in regard to services offered.

  7. Is website mobile/Ipad compatible?
  8. Yes, the website’s compatible version is provided across various devices like smartphones, iPad, Android tablets.

  9. What am I allowed and not allowed to do with the Site?
  10. You may not:
    1. Resell or redistribute
    2. Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
    3. Make more than one project using the site.

  11. What is the difference between unique and non-unique purchase?
    • Non-unique purchase: Non-exclusive purchase means that other people can buy the template you have chosen some time later.
    • Unique purchase: Exclusive purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed

      from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.

  12. You don’t have office in our state/Country?
  13. We have a centralized team which works round the clock to provide the required services for website hosting, maintenance & support.

  14. How do you provide service?
  15. Business communication is mostly done through web conference meetings, e-mail or telephonic conversation to operate the functioning efficiently.

  16. How do I sign the agreement if you don’t have office in my area?
  17. The agreement document is either signed in physical presence of the sales person or reseller. Alternatively, document can also be faxed which can then be signed and

    faxed back or emailed.

  18. Payments options?
  19. We have collaborated with leading payment gateways like ICICI, HDFC, Mercury, Paypal and othersthat are PSI compliant and ensure secured ease of transaction of

    room bookings and reservations.

  20. How support is provided?
  21. Our centralized experienced & friendly customer service team is available round the clock for assistance. While working upon the website, support team regularly

    follow-up for any queries or your inputs via telephone or email. One can also call our support line or mail for assistance. The work is done within 24-48 hours depending upon the nature of

    complexity.