Exemplary Service
Today’s customers want to reach out to you with their inquiries over your product and services. Reach out to them in real time… We help you do that at par with email, text message alerts, fax, live dashboard, automated call; building customer relationship.
With today’s consumers being smart & techno-savvy, your services should be mobile too! HOW? We help you manage and perform all service facets required.
When a consumer places an online inquiry or booking, we ensure that it reaches your front desk personnel and other staff personnel on smartphones, iPad, laptop or desktop & get expeditedin real time.With variousonline requests coming in like inquiry, booking, feedback,concern or testimonial; customer service is attained with an automated call, fax, email, text message alert.
No matter the place, the online request is in your pocket literally!
Online transactionsare a big deal while purchasing online. Our partnership with the leading Payment Gateways ensure safe & secured transactions. If for any reason, an amount is to be debited/credited it could be managed efficiently with few clicks.
These days’ social media and public reviews on leading portals like Google, Trip Advisor, Yelp, Yahoo plays a pivotal role in decision making. With HotelWave, you can consistently monitor and analyze the feedback of your customers and take appropriate action.
Emotional connection is an added advantage.
Lastly, our experienced and always ready to help customer service is at your convenience 24*7 for any trivial or big thing.
For more details, checkout our detailed Services page and related links.
Related Informations
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| Marketing | | Cost Saving | | Increased Sales | | Improved Service | | Business Vertical Expertise | | Support and Services |
| | Booking Engine | | Organic Buliding of Marketing Database | | Marketing Email and Text Message | | Integration of Hotels / Restaurants | | Reputation Management | | Search Engine Optimization |
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